FAQ’s
Alter Knit Questions:
Q: What will a finished repair look like?
A: We use a restoration process called reknitting. It is done by hand and produces a nearly invisible repair. Yarn is discreetly taken from the original garment so the repair blends naturally into the fabric. This works especially well on moth holes. When the area to be repaired is larger than a typical moth hole we set in a piece of knitting that also matches the original knit fabric.
Q: Can you fix snags?
A: Yes we can.
Q: Can you hide loose threads?
A: Yes we can.
Q: What about a torn neck line? Can you reattach it?
A: Yes, this is a very common repair.
Q: I have a huge hole in the underarm of my sweater. Is it fixable?
A: Yes.
Q: Can you shorten my sweater?
A: Yes, we shorten all body lengths including sleeves.
Q: My sweater has stretched out on the sides, can you take it in?
A: Yes we can take in your sweater by way of the seams, as well as taper the sleeves.
Q: How do you match the yarn so it looks invisible?
A: We first will invisibly “harvest” the yarn from your own garment. If we are unable to take it from the garment itself, we have an extensive fiber library to draw upon.
Q: I don’t like the neckline on my sweater. Can you alter it?
A: Yes, we can restyle collars and plackets as well as other areas of the garment. We use our expertise and years of experience to customize the sweater to your satisfaction.
Q: How much will my repair cost?
A: Pricing will depend on the nature and intricacies of the repair.
Q: How long will my repair take?
A: On average we have a three week turn around time on most repairs. Certain repairs that require extreme detail may take four to six weeks. Rush service is available for an additional charge.
(212) 473-6363