Scope and Consent
The AlterKnit New York website is a general audience website, and it and its related applications, services, and tools are not intended for children under the age of 13. We do not knowingly collect personal information via our website, applications, services, or tools from users in this age group.
Collection of Personal Information
You can browse our site without telling us who you are or revealing any personal information about yourself. This information is associated to your account only when you provide your contact information anywhere on our site. If you provide your contact information, you give us your personal information, and you are not anonymous to us. If you choose to provide us with personal information, you consent to the transfer and storage of that information on our servers located in the United States. We collect the following types of personal information in order to provide you with the use of and access to our site, applications, services and tools, and to help us personalize and improve your experience:
Information we collect automatically
Information you give us
We collect and store any information you enter on our site or you provide to us in context of using our site, applications, services or tools. This may include, but is not limited to: information you provide us when providing your contact information on one of our forms, including email address, phone number, physical contact information, and sometimes financial information, such as credit card or bank account numbers; transactional information based on your activities on the site; shipping, billing and other information you provide; information provided in the context of dispute resolution, correspondence through our site, or correspondence sent to us; additional personal information we ask you to submit to authenticate yourself or if we believe you are violating site policies (for example, we may ask you to send us an ID or bill to verify your address, or to answer additional questions online to help verify your identity).
Information from other sources
We may receive or collect supplemental information about you from third party sources and add it to your account information. This may include, but is not limited to, demographic, navigation information, additional contact information, credit check information, and additional information about you from credit bureaus or other sources, as permitted by law.
Use of Personal Information
We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalize our services, content and advertising. If you do not wish to receive marketing communications from us, you can choose to unsubscribe within the direct communication from us.
Our Disclosure of Your Information
No Spam, Spyware, or Spoofing
We and our customers do not tolerate spam. To report AlterKnit New York-related spam or spoof emails to AlterKnit New York, please forward the email to request@AlterKnitNewYork.com. You may not use our communication tools to send spam or otherwise send content that would violate our Terms and Conditions. We may automatically scan and manually filter messages to check for spam, viruses, phishing attacks and other malicious activity or illegal or prohibited content.
How We Protect and Store Your Personal Information
We store and process your personal information on our computers. Some of the information gathered (such as the email list) will be stored on the hostgator server (our site’s host), where we rent space, and partially stored on our third party mass mailing sender service. We protect your information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Although we take these precautions, to protect your Personal Information, due to technical limitations, we do not represent, warrant and/or guarantee that personal information will remain secure.
Retention of Personal Information
We retain information as long as it is necessary and relevant for our operations. In addition, we may retain personal information from closed accounts, or accounts of past customers, to comply with the law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce our Terms and Conditions and take other actions permitted by law.
Despite any precautions we take, the Internet is not a 100% secure environment, and we therefore cannot ensure or warrant the security of information you transmit to us. You acknowledge that you provide such information at your own risk. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. Emails, instant messages, and similar means of communication with other users are not encrypted, and we strongly advise you not to communicate any confidential information through these means.
Last updated February 25, 2022.